Entry is FREE and our usual opening hours are: Tuesday to Fridays, 11am to 5pm and Saturdays, 10am to 4pm.

We are closed on Sundays and Mondays, including Bank Holidays

• At present there the disabled lift from street level to the ground floor of the Old Town Hall is out of order. We apologise for the inconvenience and thank you for your patience whilst Richmond Council carry out the repair works.
• The lift from the ground floor to the second floor of the Old Town Hall is being serviced on Wednesday 21 August so the only way to access the Museum will be via two flights of stairs. We apologise for the inconvenience whilst Richmond Council carry out these essential works.

Address: 2nd Floor, Old Town Hall, Whittaker Avenue, Richmond, TW9 1TP.

BY CAR

Easy access by car via the M3 – come off onto the A316, take the first exit at St Margaret’s roundabout onto the A3004 and follow the road until you cross Richmond Bridge. Turn left onto Hill Street and the Old Town Hall is on your left on Whittaker Avenue.

Parking available nearby at Friar’s Lane Car Park, Richmond Riverside Car Park and Paradise Road Car Park.
Please note that all of these car parks do have charges.

BY PUBLIC TRANSPORT

Easy to get to by underground, rail or bus –

Rail: direct from Waterloo – click here to download a FREE TRAIL AND ACTIVITY SHEET to help you find your way from the train station to the Museum, or use this video created for us by the students at Grey Court School

Underground: District Line, London Overground

Bus: H22, 33, H37, 65, R68, 190, 290, 371, 490 – click here to download a FREE TRAIL AND ACTIVITY SHEET to help you find your way from the bus station to the Museum, or use this video created for us by the students at Grey Court School

Look out for directional signposts from Richmond Station, the Green, and the Riverside. The museum is on the top floor of the Old Town Hall – take the lift from the lobby.

VENUE ACCESSIBILITY INFORMATION

The Museum is on the second floor of the Old Town Hall. Please be aware that there will be no lift access to the Museum from Tuesday 10th October to Saturday 9th December inclusive. This is while a new lift is being installed in the Old Town Hall.

The Museum will be open as usual during this time but access will be via the stairs only. We apologise for the inconvenience.

We welcome visitors with disabilities; we also welcome assistance dogs. We are committed to developing and promoting inclusive access to the museum. We suggest that you telephone before a visit for specific access information which you may require.

The Museum is on one level, there are no steps or ramps.

There is a wheelchair accessible toilet by the disabled entrance and on the first floor of the Old Town Hall. 

There are seats in the centre of each of the main areas. Chairs are readily available on request.

Please click here for the Museum’s full Access Statement

We have worked with AccessAble to make finding out about our facilities easier before your visit. AccessAble’s surveyors visited our venue in person to create a Detailed Access Guide. Please click here for detailed accessibility information to the Museum of Richmond

FOOD AND DRINK

The Museum does not have a cafe, but there is a multitude of places to eat and drink in Richmond.

For suggestions on where to go, please visit VisitRichmond.co.uk